How to establish KPIs in-house

Larger shops, MSOs and other groups are readily able to get third parties (jobbers, paint mgf., etc) to assist with the creation and tracking of KPIs. Also available to shops are tools and reports from the various Management systems. Not all shops have access to these services or tools.

KPIs, or Key Performance Indicators, can help every business better manage their success, profitability and help to guide their future growth, regardless of the size of the operation.  The adage that “You can’t manage what you don’t measure” is as true today as it ever was.

At first glance the task may seem daunting, but taken in small “bite” size portions, it can be accomplished easily.

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DO COLLISION REPAIR INDUSTRY AVERAGES REALLY MATTER?

I am asked several times a month about industry averages or percentages, as it relates to a shops KPIs or other measurements. In other words, how does my shop operation compare to the industry?

While I most always try my best to answer the question with some statistic or known data point, sometimes part of me wants to respond: Do industry averages really matter?

To read the full article@ ABRN : DO COLLISION REPAIR INDUSTRY AVERAGES REALLY MATTER?

 

2018 Excellence in Material Management Awards

FOR IMMEDIATE RELEASE:

CONTACT:

Jim Compton

July 11^th, 2019

J.Hunter & Associates

Email: jim@LeanMaterialManagement.com

http://www.LeanMaterialManagement.com

 

2018 Excellence in Material Management Awards

San Diego, California, July 2019 – Awards were announced for Auto Body Repair shops achieving Excellence in Material Management.  One shop is chosen from each of the Mike Anderson Axalta Business Council Groups.

Shops must meet high industry standards in order to be considered for these awards, including meeting or exceeding all environmental regulations, minimizing waste and using quality warranted paint materials. Shops are compared with several separate metrics that include measurements demonstrating the minimization of waste and environmental impact, cost control as measured in per RO and per refinish labor unit, and producing quality repairs. Their cumulative percentile ranking in multiple KPIs determined their rank within their peer group.

These shops were chosen out of the groups who 1) Agreed to have their KPIs compared within their respective group 2) Had their purchases submitted independently 3) Supplied several key sales inputs needed to complete the calculations 4) Lean Material Management Reports compared for at least one year.

Finalists:

• BC01 European Collision Repair, Sandy Springs, GA.
• BC02 Keri Coachworks, Westbury, NY.
• BC04 Paap Auto Body, Matoon, IL.
• BC08 Northwest Arkansas Collision, Farmington, AR.
• BC09 Five Star Automotive, Wimbish, GA.
• BC10 Branning Collision, Freehold, NJ.

And the Grand Prize Winner of the 2018 Excellence in Material Management is …

Keri Coachworks, Westbury, NY.

2018 marks the fourth year that J. Hunter & Associates has presented these awards.  J. Hunter & Associates is an independent third party company that assists body Auto Body shops and PBE jobbers nationwide in managing material usage and the shop level. More information about J. Hunter & Associates can be found at their web site. www.LeanMaterialManagement.com.

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Excellence in Material Management Awards 2018

Nashville, TN July 2018 – Awards were announced for Auto Body Repair shops achieving Excellence in Material Management. One shop is chosen from each of the Mike Anderson Axalta Business Council Groups. Collision Advice.com

Shops must meet high industry standards in order to be considered for these awards, including meeting or exceeding all environmental regulations, minimizing waste and using quality warranted paint materials. Shops are compared with several separate metrics that include measurements demonstrating the minimization of waste and environmental impact, cost control as measured in per RO and per refinish labor unit and producing quality repairs. Their cumulative ranking is compared to National Percentiles of these KPIs where each job was the top in their respective peer group.

These shops were chosen out of the groups who 1) Agreed to have their KPIs compared within their respective group 2) Had their purchases submitted independently 3) Supplied several key sales inputs needed to complete the calculations 4) Lean Material Management Reports compared for at least one year.

Finalists:

• MSO Group 2-5 Locations Leflers Collision, Newburg, IN.
• Independent Single Location Flawless Auto Body, Great Falls, MT.
• Dealer Shop/Group Ken Barrett Chevrolet, Batavia, NY
• MSO group 6-20 Locations Mackin Auto Body, East Vancouver, WA

And the Grand Prize Winner of the 2018 Excellence in Material Management is …
Flawless Auto Body, Great Falls, Montana

2018 marks the fourth year that J. Hunter & Associates has presented these awards. J. Hunter & Associates is an independent company that assists Auto Body Shops and PBE Jobbers nationwide in managing material usage and the shop level. More information about J. Hunter & Associates can be found at their web site. www.LeanMaterialManagement.com.

2017 Results

Thanks for the input and requests for this article link on Paint Dept. KPI’s…

The Keys to Paint Department Profitability

Managing paint and materials sales and costs requires careful attention to KPIs and a unified team effort. Ensure profitability is part of shop culture by discussing these numbers with your team, from the paint department to the estimators.

For 30 days, he dedicated time and effort to it. On each successive job, he concentrated on his efficiency, his technique, his use of a primer surfacer when refinishing vehicles, all in an effort to improve the tool’s profitability.

You can’t necessarily expect that level of commitment from every painter—but, actually, it’s pretty standard for Jeramy Myers’ painters and estimators, who are all committed to improving paint and material profitability at Flawless Auto Body. The above example is case in point, as the painter presented his evaluations to the Flawless team, which led to the entire department more efficiently utilizing its surfacers.

Read the full article on Fenderbender.com: https://www.fenderbender.com/articles/9046-the-keys-to-paint-department-profitability