How to establish KPIs in-house

Larger shops, MSOs and other groups are readily able to get third parties (jobbers, paint mgf., etc) to assist with the creation and tracking of KPIs. Also available to shops are tools and reports from the various Management systems. Not all shops have access to these services or tools.

KPIs, or Key Performance Indicators, can help every business better manage their success, profitability and help to guide their future growth, regardless of the size of the operation.  The adage that “You can’t manage what you don’t measure” is as true today as it ever was.

At first glance the task may seem daunting, but taken in small “bite” size portions, it can be accomplished easily.

Read the full article 


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